Please see below for a listing of resources available for North Carolinians impacted by Hurricane Helene. This page will be updated as new resources become available.
General Resources
ReadyNC.Gov: Emergency information from the State of North Carolina.
FEMA
- Disaster Assistance.gov
- FEMA Mobile App: https://www.fema.gov/about/news-multimedia/mobile-products#download
- Helpline: 800-621-3362
The Disaster Distress Helpline: Counseling for North Carolinians in crisis due to natural disaster.
- 800-985-5990
NC211: United Way’s information and referral service connecting North Carolinians to verified resources for basic needs, such as housing and utility assistance, food, healthcare, transportation and more.
- 2-1-1 or 888-892-1162
- https://nc211.org/
NCDHHS: Disaster recovery health, mental health and disability resources from the NC Department of Health and Human Services
NCDPS: North Carolina Department of Public Safety
Housing Resources
Low Income Home Energy Assistance Program (LIHEAP): A federally funded program that provides for one-time vendor payments to eligible households pay heating bills.
- 919-527-7253
- https://www.ncdhhs.gov/assistance/low-income-services
- Apply online: https://epass.nc.gov/
HUD: Resources from the Department of Housing and Urban Development.
- Housing and shelter: https://www.hud.gov/disaster_resources/disaster_recovery_for_individuals_and_families/housing_and_shelter
- Mortgage assistance: https://www.hud.gov/disaster_resources/disaster_recovery_for_individuals_and_families/mortgage_assistance
Crisis Intervention Program: Heating and cooling assistance for North Carolinians in crisis.
- Can complete application by mail, email, fax or drop-off at local Department of Social Services
- https://www.ncdhhs.gov/divisions/social-services/energy-assistance/low-income-energy-assistance/crisis-intervention-program
Food Resources
Disaster Supplemental Nutrition Assistance Program (D-SNAP): Residents in western NC can apply for help buying food following Hurricane Helene.
- To apply for D-SNAP:
- Call 844-453-1117
- Complete pre-registration online: https://epass.nc.gov/ (application period begins October 18 and closes October 24)
Feeding the Carolinas: Find food near you.
Business and Employment Resources
SBA Disaster Loan: Small Business Association’s low-interest disaster loans to help businesses and homeowners recover from declared disasters.
NC Department of Commerce, Employment Security
- 888-737-0259
Travel Resources
DriveNC: Official real-time traffic and travel information including road closures.
